Credit Report

Your credit report contains your credit history and your personal information. Your credit record includes your credit accounts, loans, bankruptcies, and late payments. Upon receiving an application for a loan or credit from you, financial institutions can obtain your credit report to assess your credit-worthiness before approving your application. It is very important that your credit report is updated before making credit applications.

In Malaysia, you can obtain your credit report from the Credit Bureau of Bank Negara Malaysia. It is housed in a computerized database system known as the Central Credit Reference Information System (CCRIS).

In the past, the Credit Bureau of Bank Negara Malaysia was empowered to disclose credit information only to financial institutions. With effect from March 2002, an individual can request for his own credit record. However, you can only apply for a credit report once every 12 months. It is free of charge.

When you wish to ask for your credit report you can go to

http://www.creditbureau.bnm.gov.my and download Form CBS 01 (Credit Report Request Form) from Bank Negara Malaysia or Central Bank of Malaysia.

If you dispute the information reported by the financial institutions in your credit report you can fill up another form, Request for Data Review. The Credit Bureau will investigate and notify the financial institution that had provided the disputed information together with all relevant data. The investigation and remedial process will normally take about a month to be completed. You will be notified of the outcome of the investigation. In the event that the disputed information is confirmed accurate, you are advised to refer the matter to the respective financial institution.